Privacy Policy

Your EFT Business Ltd respects and values the privacy of all our customers and website visitors and we are committed to protecting your privacy online. We understand that your privacy is important to you and that you care about how your data is used. We will only collect and use data in the ways described in this policy and in a way that is consistent with the principles of the General Data Protection Regulation (GDPR) and our obligations under the law.

Your EFT Business Ltd provides a website where users can read articles and watch videos on creating their Emotional Freedom Technique business. Also provided is an online membership based learning service where customers can purchase and download products also related to the creation of their Emotional Freedom Technique and ‘tapping’ business.

This privacy policy explains how Your EFT Business Ltd use your personal data; how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

This privacy policy is applicable to all services provided through Your EFT Business Ltd and applies to all visitors, customers and users of the website. By use of the site and/or the services that Your EFT Business provides you acknowledge the agreement of this policy, without modification. If you do not agree to any part within this policy please contact office@youreftbusiness.com immediately.
Your EFT Business Ltd is registered with the data protection register www.ico.org.uk

Our Promise;
We will never sell, rent or exchange your details on mailing lists

Your Personal Data

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as your identification numbers, your electronic location data, and other online identifiers.

Your EFT Business Ltd only holds personal data that is directly relevant to its dealings with its customers or website visitors to offer the services outlined and provided by our website. We do not ask for or use more data than necessary to provide you with a proper service. The data will be collected, held, and processed in accordance with the law, the data protection principles and with this policy.

The following data may be collected, held and processed by the Company;

  • Name
  • Email Address
  • Physical Address or location
  • Telephone number
  • Internet call identification
  • Social Media Profiles

Your personal data is also obtained from third party services, used with your consent, by Your EFT Business Ltd. These third party services include and are limited to;
PayPal payment processor, Zoom webinar system, Active Campaign newsletter system, Skype, Whatsapp, Facebook and social media accounts held by Your EFT Business Ltd

Data Use

Your EFT Business must always have a lawful reason for using your data. This may be;

  • Necessary for Your EFT Business to honour the contract it has with you
  • It is in our legitimate business interests to use it
  • Because you have consented to the use of your personal data

Your personal data may be used for one of the following;

  • Providing or managing your account with Your EFT Business Ltd
  • Supplying products and services to you
  • Communicating with you and responding to you via email or telephone
  • Supply of email information that you have opted-in to receive. (The facility to unsubscribe from such information is detailed below)

Your Legal Rights

Under the GDPR, you have the following rights, which Your EFT Business Ltd will always work to uphold;
The right to be informed about the collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact Your EFT Business Ltd to find out more or to ask any questions. The contact details are at the bottom of the page

The right to access the personal data that Your EFT Business Ltd holds about you.

The right to have your personal data rectified if any of your personal data held by Your EFT Business Ltd is inaccurate or incomplete.

The right to be forgotten, i.e. the right to ask Your EFT Business Ltd to delete or otherwise dispose of any of your personal data that is being kept.

The right to restrict (i.e. prevent) the processing of your personal data.

The right to object to Your EFT Business Ltd using your personal data for a particular purpose or purposes.

The right to data portability. This means that you can ask Your EFT Business Ltd for a copy of your personal data held to re-use with another service or business.

Rights relating to automated decision-making and profiling.
(Although this is your right please note that Your EFT Business Ltd do not use your personal data in any way pertaining to decision-making and/or profiling.)

For more information about Your EFT Business Ltd’s use of your personal data or exercising your rights as outlined above, please contact us using the details provided.

Further information about your rights can also be obtained from the Information Commissioner’s Office – www.ico.org

If you have any cause for complaint about Your EFT Business Ltd’s use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

Data Retention

Your EFT Business Ltd will only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal or accounting requirements.

For accounting purposes, the UK law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. This actually means 7 years as accounts are submitted after an initial collection period. After this time period your data will be securely destroyed.

Upon cancellation of the Your EFT Business membership system, your details are destroyed unless you have chosen to suspend your membership, whereupon your details are stored until you either reinstate or cancel your membership. Only details for accountancy purposes will be kept for the required legal period.

Backup & Data Storage

For administrative reasons, customer data and email subscription data may be passed to and stored securely with a third party service provider for backup purposes. Membership content and data undertakes a regular and secure backup. No payment details are stored throughout this occurrence. Only the PayPal transaction identification is recorded. This is all done to backup and preserve your data where it is needed to carry on offering a service to you. The services are secure and are GDPR compliant.

Payment Data

We use a third-party payment provider, PayPal, to handle card and payment processing data securely. We never see or store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions. This data includes your name and email address.

Marketing Communications

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (a) you made a purchase or asked for information from us about our goods or services or (b) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. All emails sent by us will be clearly marked as originating from Your EFT Business Ltd .

All such emails and marketing communications will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading

Data Sharing

Your EFT Business Ltd does not share your data with any third party for marketing or promotion purposes.

Disclosures of your Personal Data
We may have to share your personal data with the parties set out below;

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities.
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets upon which notification ahead of this would be given.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.

Third Party Links

The Site may contain links to third-party websites, plug-ins and applications.. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Security

We maintain security measures to protect your personal information from unauthorised access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.

Sharing. Please be aware that when you use our Site to post comments and share other information, any information that you provide may not be secure and can be collected and used by others. As a result, you should exercise caution before you make such disclosures.

Children. To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

Data Access

If you wish to know which specific personal data we have and will be required to keep by law, please send a request in writing to the contact details at the end of this policy. There is no charge for this request. We will respond within 28 days to your request, including a copy of the requested data. However if your request is more complex and more time is required, we reserve the right to complete your request within the maximum 3 month from the request date. You will be kept fully informed during this period.

Cookies

Our website uses “cookies” to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.

Spamming

We don’t spam! Your EFT Business Ltd doesn’t like spamming.
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

How to Update Your Information

If you opt-in to our mailing list, the option to unsubscribe or update will be included in every email. You may also access and correct your personal information and privacy preferences by contacting us with your request at office@youreftbusiness.com

Your EFT Business Ltd Contact Details

If you have any questions relating to our Privacy Policy, please email us at office@youreftbusiness.com, use our contact form or direct telephone 07771 528720

Your EFT Business Ltd
126 Sutton Park Road
Kidderminster
Worcestershire
DY11 6YH
England

Changes to this Privacy Policy

Your EFT Business Ltd may change this privacy policy to ensure it is compliant with the regulations . This may be necessary if there are changes in the regulations and / or law. You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page. Email notification will occur to people who have signed up to receive communication from Your EFT Business LTD or who are participating in the membership site

Date of last update – 6 June 2018

©2018 Your EFT Business Ltd  |    Privacy Policy   |   T & C

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